Can I use an internationally issued credit card?
- For now our platform is not yet issued for the credit card on international services.
How to pay via cash at a mart?
- For now, payment for cash is only available between the customer and seller only.
How do I rate the courier service for the item that I purchase?
- Tukar ayat yang sesuai.
How to pay with COD?
- You can pay by cash (COD) when you make the payment after selecting the address that you want to be delivered.
Can I change my mode of payment?
- You can change the mode of payment when you already make the choice of the product you are buying.
Can I change my address after placing an order?
- No, you only can change the address during the checkout getaway before you make the payment.
Can I get a refund after I cancel my order?
- For this part, we didn’t yet determine the process of refunding the item.
What payment methods are available?
- The payment method that is available now on our platform is BillPlz platform, Pay by Cash only.
What is Sapotlokal supported logistics?
- Logistics services that supported on our platform now are all the national courier services
How do I rate the products that I already purchased?
- This features right now isn’t yet available to our customer yet
Is an installment plan available for the payment method?
- For now we only accept the pay by cash or the FPX payment method
Is it Sapotlokal wallet are available?
- This features now not yet available for payment method since we didn’t featured it yet
Is E-Wallet payment available?
- For this payment method it is not available due to the payment method that we only used now are only focused on pay by cash or FPX transactions.
Is there a limit for my purchase of the products?
- There isn’t any limit for purchasing the products, it’s all left to the seller if he/she makes a limit to the purchase method.
What is Sapotlokal guarantee to me as a seller?
- You can refer to our website in menu of terms and conditions
How many supported bank channels are available for online payment?
- For now as available on Billplz payment platform, it supports all kinds of banks that are available in Malaysia.
How can I check my order status?
There is 2 way to check:
- When you already made the payment then it will show you the button track the order
- You can check in your profile section and there you can see the history of your order and you can track all the delivery process.
How do I make payment using credit/debit cards? Is it safe for payment?
- Yes you can make the payment by using credit/debit cards and it is guaranteed safe for all.
How can I contact Sapotlokal customer services?
- You can issue your problems to email@example.com . We will try our best to help solve your problem.
Will I get a receipt for my order on sapotlokal.com.my ?
- You will get receipt on your email after you already make a purchase
What would happen if I didn’t make the payment on time?
- You order will automatically cancel
How do I select the courier for my purchases and what are the types of delivery services offered?
- This feature still under testing and will be available after next update by us
What are the terms and conditions for Sapotlokal?
- You can refer to https://jomsapotlokal.com.my/termsandconditions/ to see more